Useful ideas for a better-run business.
Practical guidance on delegation, productivity, digital presence, and finding more room for the work that matters.
What does a virtual assistant actually do? A plain-English guide
A virtual assistant takes the recurring admin off your plate: inbox, diary, travel, research, documents and the small personal jobs that eat your week. Here's what that looks like day to day, and what you should keep for yourself.
Read article →
How to hand over your inbox without losing control
Delegating email is the fastest way to get hours back, and the one people put off longest. A practical setup for sharing your inbox with an assistant: access, rules, folders and the daily summary that keeps you in charge.
Read article →
Freelancer, agency or managed team? Choosing the right kind of support
There are three common ways to get assistant support: hire a freelancer, go through an agency, or use a managed team. Each suits a different business. Here's an honest comparison of cost, reliability, security and what happens when someone's off sick.
Read article →
Eight signs you're ready for a personal assistant (and two that say wait)
Not sure if you need a PA yet? Here are eight signs it's time to get help, from the admin you do after the kids are in bed to the invoices you keep meaning to send, plus two honest reasons to hold off.
Read article →
A simple month-end admin routine your accountant will thank you for
Year-end panic usually starts with eleven months of messy records. This month-end routine takes about two hours and keeps invoices, receipts and bank records ready for your accountant, whether you use Xero, QuickBooks, FreeAgent or Sage.
Read article →
London and Lilongwe: how a two-office team stretches your working day
Our assistants work from London and Lilongwe, Malawi. Lilongwe is one or two hours ahead of the UK depending on the season, which means work can start before you're up and get finished after you've logged off. Here's how that works in practice.
Read article →
One group, three teams: Helping Hand PA, Hustle Media and Helping Hand Accounts
Helping Hand PA is part of a small group of companies. Hustle Media is our parent company, a digital agency for websites, content and branding. Helping Hand Accounts provides accounting and tax services in Malawi. Here's who does what, and why it matters to you.
Read article →
Six websites we have built, from Greenwich to Malawi
A kitchen designer, a car wash, a tour operator, a nightclub and a casino in two countries. A quick tour of websites we have designed and built.
Read on Hustle Media ↗
A new look for Hustle Media
Our website has been redesigned from the ground up, with clearer service pages, a portfolio of our work and this journal.
Read on Hustle Media ↗