Frequently Asked Questions

Q: Must a child attend Helping Hand all day, every day?

A: Children may attend Helping Hand full time or part time.

Q: Will my insurance pay for Helping Hand?

A: Helping Hand maintains contacts with most insurance carriers in our area. Our center will contact the insurance carrier about the payment, after first receiving the prescription from your child's physician.

Q: Is Helping Hand a preschool?

A: No, however, our children's center is an educational child care center that provides appropriate activities based on the child's individual needs.

Q: Does Helping Hand provide "respite care"?

A: Helping Hand does not provide unscheduled respite or "drop off" service. Children can attend for as little as part of one day per week, as long as it is scheduled.

Q: Is Helping Hand open on weekends, and what are the hours of daily operation?

A: Currently Helping Hand is closed on weekends. The current hours of operation are 6:00am to 6:00pm Monday thru Friday.

Q: Does Helping Hand accept children with behavior problems and/or mental health problems?

A: Children with medical needs and/or behavioral/mental health needs are eligible as determined on an individual basis.